Shipping policy

All items are shipped once made. A tracking number will be provided to your Shopify order once an item has shipped. All items are insured for their full value in case of issues during transit. 

Orders are considered fulfilled once they have been transferred to the shipping carrier and a tracking number has been issued.
Customers are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for delays, delivery issues, returned packages, or additional shipping charges resulting from incorrect or incomplete address information.
While we are happy to assist customers with tracking their shipment and communicating with the carrier when appropriate, we are not responsible for shipping delays caused by the carrier, weather, customs, labour disruptions, or other circumstances beyond our control.
A package that is in transit is not considered lost until the shipping carrier has completed its investigation or the carrier’s published lost package timeframe has been met.