Refund policy

Final Sale Policy

Because all items are made to order, all sales are final.

We do not accept:

• Returns

• Exchanges

• Refunds due to customer preference changes

• Refunds due to ordering errors made by the customer

• Cancellations after an order has been placed after 24 hours 

Please carefully review all product descriptions, customization options, sizing information, and shipping details before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery. Include your order number and clear photographs of the issue. We will review the situation and work toward an appropriate resolution if the error was ours.